Our Services

Executive Coaching:

What is Executive Coaching?


What is Coaching?

Executive Coaching is a professional partnership between a coach and a client, or team, which focuses on the present and the future.
Together we change the focus from problems to opportunities and then come to realize that there are no challenges that cannot be
solved from within.

The subject matter expert is YOU, the client. Your coach supports achievement of results by listening, contributing, observing, questioning and guiding. Our approach is to focus and gain awareness of options/possibilities, leading to more effective decision making. Together we will create action plans which will allow you to connect your inner purpose and passion to outer goals and tasks in order to bring about extraordinary results.

Executive Coaching is about helping people get past their own limiting perspectives and create solutions that are extraordinary, and that last.

Executive Coaching focuses on the present and on creating a balanced and fulfilling future that you so strongly desire in both your personal and professional lives.

Sales Coaching & Training:

What sets Empowerment Associates and STI apart? Training Industry, Inc. recognized us as one of the top 20 sales training companies nationwide for our Methodology. As a recognized leader in the design and presentation of customized sales training and customer service training programs, we stand behind proven results, highly interactive presentations and cost effective implementation.

Training needs change constantly, so we stay on top of the latest research to create new curriculum to teach others the newest skills. Whether it's sales strategies, closing the sale, resolving stalls and objections or complaints, better listening skills or customer retention, you can count on us to produce reliable, measurable results.

We often partner with companies to help them create unified, consultative sales and service culture throughout their organization; develop new Competitive Advantages; and guarantee an ROI on their training investment.

Our Vision: Give our clients the competitive edge.

Our Mission: Learn everything possible about high performance sales and service people and share it through our training programs and articles.

Business Executives:

Leverage the Sales Training and Sales Techniques of the most successul Fortune 1000 Companies

The leadership initiative you take today to implement a sales training program that supports your vision and company goals will create committed salespeople, focused on increased revenues while building strong ally relationships among prospects and customers.

Professional Sales Training Programs will:

• Create a proven Unified Selling System to which everyone can be held accountable.
• Motivate Your Salespeople
• Increase Revenue and Market Share
• Reduce Employee Turnover
• Attract higher quality sales candidates

1. You select sales training topics from our library covering virtually every aspect of consultative selling. Imagine the time you’ll save and the impact you’ll make! Simply click on a module title at right to view individual topics.
2. The skills are shown in recent studies to be positively correlated with high performance. You can be confident in the results you help achieve.
3. The skills have been proven by mid-size to Fortune 1000 companies. Sales increases typically exceed their expectations.
4. The results will earn you the recognition you deserve. How good will that feel?
5. A Train-The-Trainer option is available to corporations with in-house Trainers.

• Creating Allies who help you get the sale.
• Creating a proven, Unified Selling System to which everyone can be held accountable.
• Teaching effective sales techniques?
• Developing an effective sales presentation?
• Constructing a sales plan?
• Resolving price objections?
• Dealing with stalls?
• Securing more prospects?
• Listening more effectively?
• Qualifying buyers?
• Sales motivation?
• Closing sales?
• Selling Major Accounts
• Others?

The QUAD-TRAK® Consultative Sales Training Program is designed to help solve these sales challenges, and more. The sales skills and sales talent development program gives you other unique advantages as well.

You choose the sales training topics that focus on the sales techniques you want most to improve, and let our sales training modules deliver amazing results! Consider these advantages:

1. The QUAD-TRAK® Sales Training Program was designed to help your salespeople master all the sales skills that eleven studies have shown are needed to advance to high performance selling. Learn how it works.

2. The QUAD-TRAK® Consultative Sales Training Program is available in two versions, one for inside salespeople and one for outside salespeople. Both versions can be customized for your staff. This is no boring off-the-shelf program. Your entire sales team will be on the same page with this excellent sales skills development program.

3. You select the sales training topics from our library and you choose the amount of time spent in training. We do it your way. Simply click on a module title at right to view individual topics.

4. Our clients have found the sales training generates astounding and immediate return on investment (ROI).

5. A Train-The-Trainer option is available to corporations with in-house Trainers.

Customer Service Training Saves Time and Builds Revenue

• Creating a proven unified service philosophy and process to which everyone can be held accountable?
• Resolving customer complaints?
• Improving overall customer service levels?
• Convincing customer service representatives to be proactive in suggestion selling?
• Increasing customer retention and customer loyalty?
• Improving communication?
• Facilitating a productive team spirit?
• Wanting proven results?
• Needing programs that are easy on your budget?
• Other?

1. Based on the improvements you seek, select customer service training topics from our library covering virtually every important element of customer service.
   
   
2. The skills have been proven to produce results by managers in many mid-size to Fortune 1000 companies; you know they work. More time saved!
   
   
3. The program’s “PLUS” stresses the importance of going beyond satisfying customers to delighting them, thus creating customer loyalty and referrals to new business.
   
   
4. All participants commit to improve their level of customer service skill in three ways. Multiplied by the number of participants, you create dozens of customer service enhancements.
   
   
5. Customer Service Training can be delivered in brief segments at the times of your choosing. Everyone masters the same customer service skills, allowing you to coach and evaluate their service performance.
   
   
6. A Train-The-Trainer option is available to corporations with in-house Trainers.
   
   

The Customer Satisfaction PLUS customer service training program was designed to help you solve these issues. This is a dynamic, interactive educational program of tangible ideas and skills to develop the talents of your team. This customizable program is designed to meet your organization’s unique customer service training needs.

With these proven tools, there is no need to spend time researching, developing and providing customer service training. You can take advantage of a customer service program proven with many of the most successful Fortune 1000 companies.

The Professional Development Program for Consultants Increases Billable Hours and Referral Business.

Sales Training:

QUAD-TRACK® Sales Training Program

In today’s sales environment, the ability to create allies who work on the inside to guide you and speak up for you is absolutely essential for consistent success.

1. The QUAD-TRAK® CONSULTATIVE SALES PROGRAM was designed expressly to provide participants with the skills and competencies that are essential to be consistently successful. For example, QUAD-TRAK® training is designed to teach and support the 16 skills that recent research shows to be essential to achieve peak performance – an accomplishment enjoyed by only one percent (1%) of all sales people.

2. ADVANCED LISTENING SKILLS PROGRAM extends a participant’s ally development skills. Two tests – one of listening skills and one of empathy – help establish each person’s base line from which he/she will grow by implementing the skills learned.

3. THE MAJOR ACCOUNT SELLING STRATEGIES PROGRAM contains the strategic sales elements that complement the QUAD-TRAK® and ADVANCED LISTENING tactical skills.
The additional five Modules are designed to provide training as their titles indicate.

1. PROSPECTING SKILLS
2. SALES MOTIVATION
3. OTHER RECENT ADDITIONS
4. INSIDE SALES SKILL
5. GROUP COACHING FOR SALES


Program 1: QUAD-TRAK® CONSULTATIVE SELLING

Program 2: ADVANCED LISTENING SKILLS

Program 3: MAJOR ACCOUNT SELLING STRATEGIES

Program 4: PROSPECTING SKILLS

Program 5: SALES MOTIVATION

Program 6: RECENT ADDITIONS

NEW !!! Program 7: INSIDE SALES

NEW !!! Program 8: GROUP COACHING FOR SALES

Sales Success System:

The Sales-Success-System is Unique!

In contrast to conventional sales training, you will learn the secrets the top 1% of all sales professionals know and use effectively every day! The Sales-Success-System is the foundation of your sales process that includes the strategies, tactics and approach that greatly please buyers and literally sells your brand for you!

Imagine how great you will feel when you are spending far less time "chasing possible clients" and instead focusing on people and companies who need, want and desire your services or products!

Imagine how much easier it would be if you knew what to do, when to do it and who to sell to for the best results possible!

As a member of the Sales-Success-System, you will receive:

• Specific strategies, tips and techniques you can apply immediately to gain qualified leads, better prospects, interested buyers and close more sales than ever before.
• Access to information that includes only tried and true, award-winning and proven methods.
• Unlimited access to a variety of articles, newsletters, white papers, teleseminars, etc.
• Membership into a private forum set up exclusively only for those who are subscribers.

• Create "allies" who help you get the sale in good times and recessions.
• Develop immediate competency in your sales techniques.
• Stop wasting time, money and effort in sales efforts that are frustrating.
• Increase your revenues and profitability.
• Increase your market reach – focusing on qualified buyers who need and want your services.
• Gain visibility and become known as a real expert in your field.
• Build a high degree of credibility.
• Increase marketing effectiveness while lowering your costs.
• Sell more products and services to the right buyers.
• Master a proven award-winning system that is used by the very best sales people each and every day.
• Design and implement cost-effective ways to promote your products and services.
• Increase business from referrals from your growing group of devoted clients.
• Step-by-step how to improve and master each of the critical 16 world-class sales competencies.
• Use specific techniques and strategies to plan, manage and control your sales process so that it is cost-effective, efficient and even enjoyable!
• Develop your money-making close. You will gain valuable knowledge and insights on how to use highly effective sales protocol to turn significantly more qualified prospects into loyal customers! You will learn the same proven techniques used by the top 1% of all sales professionals.

Imagine how great you will feel when you are spending far less time "chasing possible clients" and instead focusing on people and companies who need, want and desire your services or products!

Career Transition:

Career Transition - Executive Coaching Service

Our Executive Coaching Service Will Blaze Your Trail to a New and Rewarding Career

Executive/Professional Coaching is an interactive process that brings our proven executive coaching service to individuals and organizations to develop rapidly and produce more gratifying results faster than they could on their own. Coaches partner and work with clients in many areas including business, career, finances, health and relationships.
Our executive coaching service clients learn the secrets that enable high performers to stay in high performance mode, accomplish more with less effort, become emotionally connected with their personal mission in life, greatly improve their communication skills, increase confidence and self-expression – all resulting in an enhanced professional image and greater enjoyment in their personal relationships.


Business Consulting and Advisory Services

Our Executive Coaching Service Will Blaze Your Trail to a New and Rewarding Career

Executive/Professional Coaching is an interactive process that brings our proven executive coaching service to individuals and organizations to develop rapidly and produce more gratifying results faster than they could on their own. Coaches partner and work with clients in many areas including business, career, finances, health and relationships.
Our executive coaching service clients learn the secrets that enable high performers to stay in high performance mode, accomplish more with less effort, become emotionally connected with their personal mission in life, greatly improve their communication skills, increase confidence and self-expression – all resulting in an enhanced professional image and greater enjoyment in their personal relationships.

Business Consulting and Advisory Services

Partnering with CEOs, business owners and senior executives, we seek to improve and enhance performance and leadership skills. The goal is to move from simply managing one problem after another to leading and inspiring a life with the goal of creating a truly successful and extraordinary business.